1. Introduction

YourLaw.Chat (‘we’, ‘our’, ‘us’) is committed to protecting and respecting your privacy. This Privacy Policy (the ‘Policy’) outlines our practices for collecting, using, maintaining, protecting, and disclosing your personal data. This Policy applies to the users (‘you’, ‘your’) of our services accessed via WhatsApp and our website.

Please read this Policy carefully to understand our practices regarding your personal data. By using our services, you acknowledge the collection and use of your information as outlined in this Policy.

2. Data Collection

We collect the following personal data from you when you use our services:

• ‘Username’: Your unique identification on our platform.
• ‘Date of Joining’: The date you began using our services.
• ‘Number of Requests’: The number of legal queries you’ve made.
• ‘Billing Information’: Relevant details for processing payments.

Please note that we only retain the data for as long as it’s necessary to provide our services or as required by law.

3. Use of Data

Your personal data will be used for the following purposes:

• To provide you with our services;
• To communicate with you about your use of our services;
• To bill you for our services;
• To improve our services;

We take your privacy seriously and have implemented measures to ensure your data is handled in compliance with applicable data protection laws and regulations.

4. Data Security

We value your trust in providing us with your personal information, thus we use end-to-end encryption to ensure the utmost protection of your data.

5. Data Deletion

Your privacy is paramount. All chat data is automatically deleted every 30 days. However, we may retain some information as required by law and for legitimate business purposes.

6. Anonymity and Non-Disclosure

Your data is not used for tracking or profiling. Any usage for model training is completely anonymized. YourLaw.Chat will not share, sell, rent, or trade your personal information to any third party unless we have your consent or the law requires us to.

7. Amendments

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at feedback@yourlaw.chat.

By using our services, you agree to our collection and use of your information as set forth in this Privacy Policy.

Date of Last Update: June 11, 2023